Behavioural intelligence
for clinical teams
Record at the point of care, see the pattern sooner, evidence every decision.
Trusted by leading NHS and independent services
Where Melo fits
Built for teams
- One shared record of behaviour, across the whole MDT
- Progress you can actually show, ward round by ward round
- Charts that hold their own in funding and discharge conversations
- Less time transcribing, more time treating
- Behaviour that fragments across wards, shifts and handovers, pulled into one picture
- Bank and agency staff record the same way your own team does
- What happened overnight, visible in seconds at handover
- Evidence for step-up and step-down decisions, ready when someone asks why
- Every enhanced-care decision, documented as it happens
- Step observations down with evidence, not instinct
- Spot the patterns that show when one-to-one support is genuinely needed
- Spend that becomes visible, reviewable and defensible
- Positive behaviour recorded with the same care as incidents
- A shared language for everyone who supports one person
- Defensible evidence for commissioners and regulators
- See what reducing restrictive practice actually looks like
We're developing Melo with learning disability and autism services now. If you run one, we'd like to hear from you.
See how Melo works in your setting
Enhanced observations · Cedar Ward
When one-to-one support is actually needed, by hour and day
Behaviour support · Linden House
Positive behaviour and incidents, recorded side by side, week by week
Why Melo
Our results so far
“Melo is such an important, useful and exciting development in the world of managing behaviour that challenges. Melo is a straightforward and clear app to track behaviour that challenges after brain injury. This will help us improve the data collection and how we utilise the data on our wards.”
Starting with Melo
How the trial works
If you're deciding whether Melo fits your service, use the trial to find out.
Request your trial
Fill out the short form. You don't need patient data, IT sign-off or a budget conversation to get started.
A short call with a founder
We talk through what your service needs, then we configure your demonstration ward and send your invitation.
Explore for 14 days
Record observations, watch the pattern build, and see how a step-down decision gets evidenced. Someone from the team is on hand if you need them.
Your trial runs on a demonstration ward with sample data. Real patient records can't be connected during a trial.
Already using Melo at your organisation? You don’t need a trial. Log in, or ask your Melo administrator to set you up with an account.
Assurance
Clinical safety, security and standards
Patient data stays protected: UK-hosted, encrypted, and handled to the standards the NHS sets, not the standards we find convenient.
Our clinical safety case is written, current and signed by a named Clinical Safety Officer.
Nothing here is a claim you have to take on trust: every certification links to the document behind it.
Everything your IG, IT and clinical safety colleagues will ask for, in one place.
What teams ask first
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No. Your trial runs in the browser with example data, so you can evaluate Melo before any formal IG or integration work begins. When you’re ready to go further, the governance hub holds everything your IG and clinical safety colleagues will ask for.
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Melo runs alongside your existing systems rather than replacing them, and observations and reports can be exported for records and reporting. Integration specifics are a conversation with your IT team when you’re ready for one.
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Melo runs in the browser, so there is nothing to install on ward devices. Your IT team will want detail on hosting, authentication, device access and whitelisting, and all of that sits on the IT and integrations page.
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Melo is DTAC certified, with a DCB0129 clinical safety case signed by a named Clinical Safety Officer, alongside the Data Security and Protection Toolkit, Cyber Essentials and ICO registration. All of it is published on our governance page.
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Melo replaces paper forms rather than adding another one. Recording an observation takes moments at the point of care, and the graphs and summaries that used to be assembled by hand build themselves as the team records.
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Pricing depends on the size of your service and the number of wards. Start for free, and when Melo has made its case we’ll shape licensing around your service rather than a one-size price list.
Bring behavioural intelligence into your service.
Start a free trial on a demonstration ward. You don’t need patient data, IT sign-off or a budget conversation to get started.