MELO.HEALTH COOKIE POLICY

Welcome to Melo, your trusted digital partner in helping make sense of complex patient behaviours.

This Cookie Policy applies to the use of cookies and similar technologies on this website. By using the website, you consent to the use of cookies in accordance with this policy.

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit certain websites or use certain applications. They are widely used to make websites and applications work more efficiently and to provide information to the owners of the site or application.

2. How We Use Cookies

We use cookies for a variety of purposes, including to enhance your user experience and to collect information about how the App is used. Specifically, we use cookies for the following purposes:

  • Analytics: We use cookies provided by Google Analytics to collect information about how users interact with the App. This helps us analyse usage patterns and improve the App's functionality. Using cookies, Google Analytics captures information that allows us to understand:

    • What pages were viewed

    • How long those pages were viewed for

    • How the user accessed Melo

    • What buttons and functions were clicked on

    • What browser was used to access Melo

    • What country the user is accessing Melo from

  • Preferences: We use cookies to remember your preferences and settings, such as language preferences.

3. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the App to function properly. They enable basic functions like page navigation and access to secure areas of the App. You cannot opt-out of these cookies.

  • Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around the App when they are using it. This helps us improve the way the App works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality Cookies: These cookies are used to recognize you when you return to the App. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

  • Targeting Cookies: These cookies record your visit to the App, the pages you have visited, and the links you have followed. We will use this information to make the App more relevant to your needs.

4. Your Consent

By using the App, you consent to the use of cookies in accordance with this policy. You can withdraw your consent at any time by deleting the cookies stored on your device and changing your cookie settings.

5. Managing Cookies

Most web browsers and mobile devices allow you to control cookies through their settings. However, please note that disabling cookies may affect the functionality of the App and your ability to access certain features.

6. Updates to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

7. Compliance with UK Regulations

This Cookie Policy complies with the requirements of the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regarding the use of cookies and similar technologies. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with applicable laws and regulations.

8. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at jb@decently.co.uk